Welcome to Stackwell Homes ("Stackwell," "we," "us," or "our"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at stackwellhomes.com (the "Website") or interact with our services.
By using our Website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and will note the effective date above.
1. Who We Are
Stackwell Homes supplies architect-designed modular homes for delivery to customers across the United States. We operate as a supply-only business — we do not perform on-site construction or installation.
2. What Information Do We Collect?
We collect only the information necessary to respond to your enquiries and process your orders.
Information You Provide Directly
When you submit an enquiry or place an order through our Website, we may collect:
- Your first and last name
- Email address
- Phone number
- State of residence
- Model interest and any message you include
- Home configuration preferences (colour and finish selections)
Payment Information
Deposits are processed securely through Stripe. When you make a payment, your card details are collected and processed directly by Stripe — we do not receive, store, or have access to your full card number, CVV, or expiration date. For more information on how Stripe handles your data, please refer to Stripe's Privacy Policy.
Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information, including:
- Your IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Referring website address
This information is collected through standard server logs and may be supplemented by cookies or similar technologies.
3. How Do We Use Your Information?
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our homes
- To process your deposit payments and confirm your production slot
- To communicate with you about your order, delivery timeline, and documentation
- To send your selected home configuration with your enquiry, if requested
- To improve our Website, understand how visitors use it, and enhance the user experience
- To comply with legal obligations
We will not use your information for purposes unrelated to those described above without your consent.
4. Do We Share Your Information?
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
- Payment processing: With Stripe, solely for the purpose of processing your deposit payment.
- Legal requirements: If required by law, regulation, court order, or government request.
- Protection of rights: If necessary to protect the rights, property, or safety of Stackwell Homes, our customers, or others.
- Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
5. How Do We Protect Your Information?
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, encrypted payment processing through Stripe, and restricted access to personal data.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies
Our Website may use cookies — small text files stored on your device — to improve your browsing experience and analyse Website usage. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Website.
7. Third-Party Links
Our Website may contain links to third-party websites or services (such as Stripe). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
To exercise any of these rights, please contact us at the email address below.
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including the right to know what personal information we collect and whether it is sold or disclosed, and the right to request deletion of your data. Stackwell Homes does not sell personal information. To make a request under the CCPA, please contact us at contact@stackwellhomes.com.
10. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is retained for a reasonable period to allow us to follow up and provide support. If you request deletion of your data, we will comply within a reasonable timeframe.
11. International Users
Our Website is hosted in the United States. If you access the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email us at
contact@stackwellhomes.com